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Cookies & Tracking Technologies Policy (Convo Assist)

Last Updated: March 4, 2026

This Cookies & Tracking Technologies Policy explains how Convo Assist (“we,” “us,” or “our”) uses cookies and similar technologies on our website and related Services (collectively, the “Website”).

1) What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device when you visit a website. We may also use similar technologies such as:

  • Pixels / web beacons (to measure activity and marketing performance)

  • SDKs and scripts (to enable site features, analytics, and advertising)

  • Local storage (to remember preferences and support sessions)

  • Server logs (to record requests made to our servers)

2) Why We Use These Technologies

We use cookies and similar technologies to:

  • Operate the Website (core functionality, page navigation, and features)

  • Improve performance and reliability (analytics, debugging, error monitoring)

  • Enhance security (fraud prevention, bot detection, abuse monitoring)

  • Remember preferences (language, region, and other settings)

  • Deliver and measure advertising (marketing, attribution, retargeting where enabled)

3) Types of Cookies We Use

Depending on your configuration, we may use the following categories:

Strictly Necessary Cookies

Required for the Website to function and to help protect the Website (e.g., security, load balancing, session management). These cookies are typically required to use the site properly.

Performance & Analytics Cookies

Help us understand how visitors use the Website (e.g., pages visited, time on site, clicks, errors) so we can improve it.

Functional Cookies

Remember choices you make (e.g., preferences) to provide a more personalized experience.

Advertising & Targeting Cookies

Used to deliver, personalize, and measure ads and marketing campaigns, including conversion tracking and retargeting (when enabled). Advertising partners may use these cookies to build audiences or understand the effectiveness of ads.

Note: The specific cookies and providers may change as we update our tools and services.

4) Information Collected Through Cookies

Cookies and similar technologies may collect information such as:

  • Browser and device information

  • IP address and approximate location (derived from IP)

  • Pages viewed, links clicked, and timestamps

  • Referral sources and campaign identifiers

  • Diagnostics and security signals (including suspected automated/bot activity)

  • Advertising identifiers and conversion events (when enabled)

5) Third-Party Cookies and Partners

We may use third-party services for analytics, advertising, and security. These providers may set cookies or collect information through similar technologies under their own policies.

Examples (edit to match what you actually use):

  • Analytics: Google Analytics or similar tools

  • Advertising/Retargeting: Google Ads, Meta (Facebook/Instagram), TikTok, LinkedIn, and similar platforms

  • Security/Performance: CDNs, bot protection, fraud prevention, and monitoring tools

6) Your Cookie Choices

You can control cookies in several ways:

Browser settings

Most browsers let you delete or block cookies and control third-party cookies. Blocking cookies may affect site functionality.

Consent tools (where required)

In certain regions, we may provide a cookie banner or preferences tool that lets you manage cookie categories.

Advertising choices

Depending on your device/browser and region, you may be able to limit interest-based advertising using device settings or industry opt-out tools.

Do Not Track (DNT)

Some browsers transmit “Do Not Track” signals. Because there is no consistent standard for responding to DNT, we may not respond to these signals.

7) Data Processing in the United States

Convo Assist operates in the United States, and cookie data and related technical information may be processed and stored in the United States. If you access the Website from outside the U.S., you understand your information may be transferred to and processed in the U.S., where privacy laws may differ.

8) Updates to This Policy

We may update this Cookies Policy from time to time. We will post changes on this page and update the “Last Updated” date above.

9) Contact Us

Questions about this Cookies Policy?

Convo Assist

Email: support@convoassist.net

Location: United States (USA)